Posted by Nicholas at May 5, 2008 08:40 AMThe problems with the actual good bureau'rats (the 'c' is silent) are:
a) their good efforts are often overshadowed by the effects of the nasty buggers, who really know how to play the system to worst effect — and as we know, a single bad experience wipes out a world of OK and good experiences in the mind of the 'consumer'.
b) everybody in a department might be a hardworking, efficient saint, but if what they are doing is not needed or is actively harmful in its conception and its implementation, then all the good will in the world won't suffice to put lipstick on that pig. Think Gun Registry.
I won't even get into the subclass of bureau'rats who are "true believers" — they can sometimes be worse than the malicious ones.
Kevin McLauchlan, personal email, 2008-05-02
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